Welcome

--- Welcome to SierGoed ---

SierGoed is home to a collection of decorative mobiles, just lovely mobiles that makes life pretty!

My favorite things to use for SierGoed are beads, in all shapes and sizes and textured card stock. I enjoy working with textured card stock because this adds some dimension to the paper and gives it just that special touch. I love to combine these 2 to make all sorts of mobiles and some limited edition paper creations.

As a real creative spirit I just make items as I find inspiration for it. Sometimes this means that what you are looking for isn't exactly in my shop. But please feel free to contact me for a custom order. I love making them en often they inspire me and give me other ideas as well. As every thing is made by hand you can imagine a lot can be customized to your plans, ideas or events.

I ship from the Netherlands and usually it takes about 5/14 working days to arrive to USA, 7/14 working days to arrive to Europe and 14/21 working days to arrive worldwide.
All shipping fees for packages are with a track and trace code and without insurance. For items shipped in an envelope there are no tracking code or insurance included in the shipping fees and they will be shipped at the buyers responsibility. If you would like to upgrade them to an insured and track and trace shipment please contact me before purchase and I will happily do so. The shipping time can be different due to custom overload, weather and holidays.

You can find all my policies under the button policies!

Every purchase will be gift wrapped, so it will be a joy to receive your package.

Thanks for stopping by and have a nice day,

Els

Payments

I accept Paypal. Payment is expected within 3 days.

No need to set up a Pay Pal account to pay with a credit card if you don’t want to.
It's easy to buy on ETSY-check out. Just follow the link below:

http://www.etsy.com/help_guide_checkout.php

If you don't have a PayPal account than please click on this link for help:

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Recently I added the payment option direct checkout ( wich also includeds IDEAL) and I accept Etsy gift cards.

Shipping

Items will be shipped within 5 business days once payment is received. (Please read the welcome text in my main page for additional Holiday closure or Holiday shipment dates)
All items are carefully gift wrapped and packaged.

In some cases the actual shipping costs are lower then the amount I charge. If the difference is more then € 3,50 I will refund this, straight after I shipped your order. If i need to pay more shipping fees it is at my expense.
Everything will be shipped via PostNL.

I ship from the Netherlands and usually it takes about 5/14 working days to arrive to USA, 7/14 working days to arrive to Europe and 14/21 working days to arrive worldwide. The shipping time can be different due to custom overload, weather and holidays. If there is extra shipping information due to holidays you can reed this on my first page in the welcome to SierGoed text. All packages will be shipped with track and trace but without insurance. There is a big part of SierGoed that holds items that fit in an envelope. These are shipped without track and trace or insurance. I cannot be held responsible if these items get lost in the mail.

We are unable to refund for international shipments that are lost in transit.

Depending on your country, customs charges or taxes may be due when you receive your package. These charges are your responsibility and are decided by the receiving country where you live. They are NOT included in the price of shipping.

Returns & Exchanges

I gladly accept returns

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

Please ask before purchasing if there is anything you are unsure about.

Although I am really hoping you will LOVE your item, if you are unsatisfied, contact me within 3 days of receiving it.

And you will be fully refunded, excluding shipping costs, provided it has not been used or damaged and is returned in the original packaging. All return items need to be shipped back to me within 7 days after receiving it.

Returning shipping costs are paid by the buyer. We do not take responsibility for lost/damaged packages that are shipped back to us.

Custom orders can NOT be refunded, as they are specially made for you. Our "made to order" listings are also considered custom orders. Items that are purchased in the sale or with a coupon code can also not be refunded.

Additional

Measurements :

Please note that all my measurements are in cm and 1 inch is 2.54 cm, 1 foot is 30.5 cm and a yard is 91 cm.

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